Gyde platform / Knowledge delivery

Give every team one place to find and use operational knowledge.

With Gyde, instantly create in-app how-to guides and help articles—a code-free way to assist users on every step of their application journey.

OrganizeFindImprove
Knowledge workspaceLive workspace
Current workflowOrganize · Find · Improve
Knowledge workspace preview
PublishedOwner assignedUsage measured
Organize guidance, deliver answers in context, and keep ownership close to the teams who know the work.

Where it helps

Experience the <span style="color: var(--dark-green);">Gyde Benefit</span>

0180%

Reduction in support tickets

0265%

Increase in customer retention

0397%

Improvement in feature adoption

0476%

Boost in user engagement

0558%

Growth in App Upgrades

Product workflow

How does Gyde Supercharge your <span style="color: var(--dark-green);">Application Usage?</span>

01

#ContentCentral

Independent Customer Onboarding

Turn application complex processes into step-by-step, easy-to-follow how-to guides accompanied by screenshots, reducing the onboarding time and making it easier for you to scale the customer base.

    Independent Customer Onboarding
    02

    #ProductivityBoost

    Improve Customer Experience

    Solve users' queries within the app; help articles can be categorized for effortless searching, ensuring quick access to the answers they need—reducing frustration caused by dependency on support teams.

      Improve Customer Experience
      03

      #GoGlobal

      Help in Multiple Languages

      Translate Help Articles into a wide range of supported languages, eliminating language barriers and enabling users to grasp the features and functionalities of your application thoroughly in their local language.

        Help in Multiple Languages
        04

        #UserEngagementBoost

        Engage Users Effectively

        Keep your users up-to-date with the latest features and upgrades by leveraging the power of our in-app "What's New" feature, ensuring they are always well-informed and excited about the improvements you have to offer.

          Engage Users Effectively
          05

          #EasyContentMigration

          Import from Anywhere

          Effortlessly integrate help articles by importing content from platforms like Intercom, Zendesk, Freshdesk & Confluence, and auto-translate in any language. No starting from scratch required!

            Import from Anywhere
            06

            #BrandBlend

            Seamless Brand Integration

            Personalize the Gyde widget to match your product's identity perfectly. Customize its appearance, including the name and color, to seamlessly mix with your application. Make the Gyde widget feel like a natural extension of your brand.

              Seamless Brand Integration
              07

              #DataInsights

              Enhance User Support

              Use real-time analytics capabilities to discover users who have accessed how-tos and help articles, enabling you to optimize user support and maximize your application's overall value and performance.

                Enhance User Support

                Why Customers Choose Us

                See it in your workflow

                Take Action Now!

                Leave the in-app guidance to us while you concentrate on vital tasks. Reduce support burden and improve customer satisfaction with self-serve knowledge base.

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