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In this episode of GydeBites, host Prasanna Vaidya talks with Ted Stuckey, President at LocalEdge, about how to help agents gain confidence and perform at their best. Ted explains why focusing on people and conversations matters more than adding more tools or technology.
He shares how confidence helps agents move from being task doers to trusted advisors, and why every customer interaction shapes the company’s reputation.
Why should we focus on people and conversations and not just tech tools?
How do you help your brokers become trusted advisors, not just support staff?
What does it mean to give local agents confidence, and how do you know it’s working?
How do you build your agent’s skills without a big training system in place?
What’s one thing companies should do if they want to support their frontline teams?
President, LocalEdge
With over 15 years of experience in insurance distribution and digital strategy, Ted focuses on helping agents grow with clarity and confidence. He’s passionate about enabling teams through the right tools, training, and partnerships. At his core, he believes capability drives success in a changing market.
