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Global L&D

Episode: Human Side of AI-Powered Learning

20 Minutes to Human Side of AI-Powered Learning

In this episode of GydeBites, host Prasanna Vaidya is joined by Erin Higgenbotham to explore how learning can stay centered on people. Erin highlights the risks of over-reliance on technology, the importance of ethics and trust, and the value of collaboration in creating meaningful experiences.

She shares practical ideas such as using focus groups and storytelling to make learning more engaging and personal.

Questions covered in this episode:

How is AI changing the role of L&D teams today?

What risks do you see if we rely too much on AI and ignore the learner’s unique needs?

How can we keep learning human while using AI?

How can we ease learner resistance or fear when introducing AI into training?

Can you share an example where AI made learning more personal or engaging?

Meet the Speaker

Erin Higgenbotham

Global Customer Experience Instructional Designer, General Motors

With over 15 years of experience, she’s passionate about transforming adult learning through innovative, tech-enabled approaches. By blending creative storytelling with strong instructional design, she builds learning experiences that empower people to grow, flourish, and thrive in their roles.

Erin Higgenbotham

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